What customer service support is available?

We listen to customer concerns and respond as quickly as possible. Customers can resolve problems in a number of ways. Service coordinators work with customers on a daily basis and are trained in resolving problems. Department directors help resolve conflicts and concerns. If you need their help, call:

• Lance Wheeland, Director of Adult Services, at (303) 636-5775
• Becky Miller, Director of Quality Assurance, at (303) 636-5897
• Nancy Hodges, Director of Children Services, at (303) 636-5706
• Jodi Merril-Brandt, Director of Solutions, Denver Options’ Residential and Community Access Program, at (303) 636- 5821

If you are not satisfied with the response you receive, please call:

Kathy Martin, Deputy Director, at (303) 636-5600
Dr. Stephen Block, Executive Director, at (303) 636-5787

Another option available to you to help resolve any of your service issues is the Colorado Department of Human Services, Division for Developmental Disabilities: Matthew Solano, Quality Assurance Section, at (303) 866-7439